Privacy Policy

Last Updated: May 6, 2026

Galactic Dream LLC (“we”, “our”, “us”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and engage our handyman services, including through our Galactic Fix mobile application.

Information We Collect

  • Personal Identification Information: Name, address, phone number, email address, and any other information you provide when scheduling or using our services.
  • Service-related Information: Details about services requested, service history, communications, appointment schedules, and ZIP code verification.
  • Technical Information: Device identifiers, OS, app version, IP address, crash diagnostics (Firebase Crashlytics), and app usage analytics (Firebase Analytics). We may also collect cookie data, browser type, and traffic information.

How We Use Your Information

  • To provide, operate, and maintain our handyman services.
  • To communicate with you regarding service requests, appointments, and updates.
  • To verify service area availability based on your location.
  • To improve our services and customer experience.
  • To comply with legal obligations.
  • To process appointments scheduled through our mobile application.
  • To monitor performance, fix issues, and improve functionality through analytics and crash diagnostics.

Data Retention

We retain contact form submissions and service request data for up to 24 months from the date of collection, or as long as necessary to fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us at info@galactic-dream.com. We will respond within 30 days.

Mobile Application

Our Galactic Fix mobile application has its own Privacy Policy that governs data collection within the app. When using the mobile application, both policies apply to your data.

Disclosure of Your Information

  • Subcontractors or service providers necessary to fulfill your service requests.
  • SMS service providers for appointment notifications and verification.
  • Analytics and crash reporting services (such as Google Firebase).

Advertising and Tracking Tools

Our website uses the following third-party tracking technologies:

  • Google Analytics — measures website traffic and user behavior. Google Privacy Policy.
  • Google Tag Manager — manages and deploys tracking scripts. Data is processed according to Google’s privacy policy.
  • Meta (Facebook) Pixel — measures ad effectiveness and may be used for retargeting. Meta Privacy Policy.

Third-party providers may process your data according to their own privacy policies. You can manage your preferences or opt out of interest-based advertising by visiting: https://optout.networkadvertising.org/.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. No method of transmission over the Internet is completely secure. We maintain industry-standard security practices for both website and mobile application data.

Your Rights

  • Access, correct, or delete your personal information.
  • Request deletion of your account and related data at any time by contacting us at info@galactic-dream.com.
  • California residents have additional rights under CCPA and CPRA as detailed in our mobile application Privacy Policy.

Contact Us

Mailing Address: Galactic Dream LLC, 2700 N Hayden Parkway #9302, Roseville, CA 95747